Tuesday, July 10, 2018

4 steps to creating a great customer experience

Imagine this: you walk into a Starbucks, place your order, and every possible thing goes wrong: The server was rude, they give you the wrong
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Hey Kyle,

Imagine this: you walk into a Starbucks, place your order, and every possible thing goes wrong: The server was rude, they give you the wrong drink, there's no more creamer in the canister, and they even misspell your name on the cup. You, the customer, are obviously frustrated and this experience taints your view [...]

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To your success,

Drew Gerber, CEO
Wasabi Publicity, Inc. + PitchRate.com

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Wasabi Publicity, Inc. | 438-B Highway 176 East, Saluda, North Carolina 28773-8686 United States (404) 865-1405

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